Terms of service
Thank you for your interest in our apparels! By making any purchase through our Website, it represents that you have understood and agreed
(i) to accept, comply with, and be bound by the terms and conditions, and
(ii) that you have the right, authority, and capacity to abide by the terms and conditions.
Ajibyaru may change these terms and conditions from time to time without notice to you. You should check this page regularly to take notice of any changes we may have made to the terms and conditions.
Customer Care
Email us at info@ajibyaru.com with your order number should you have any enquiry and we will reply within 1- 2 days.
Stock Availability
In the event that technical glitches occur and the item(s) shown to be available are out of stock, we will notify you as soon as we can. You may cancel your order and opt for store credits, or a refund.
In situations where your item is found to be defective before shipping, we will not ship your order. In the event that your item is defective, we will notify you and you may either cancel your order and opt for store credits, or a refund.
Order Cancellation
We do not accept order cancellations once an order has been placed. Thus, please only cart out after you ensure that you have selected the correct item(s) in the correct quantity, size and colour. Ajibyaru will not be held liable in the event that the wrong item(s) are purchased due to purchasing error.
Do also ensure that the correct address and mobile number provided. Misinformation will result in a delay in delivery and a re-delivery fee of SGD$5 will be charged if the parcel is returned.
Should you face any problems with your order, please contact info@ajibyaru.com as soon as possible.
Price
All prices displayed on our Website are quoted in Singapore dollars (SGD).
All prices displayed on our Website are subject to change and we reserve the right to make changes to all prices without prior notice and without incurring any obligations to you. In the event whereby a product displays an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we shall credit your account with the amount of the incorrect price.
Colours
When editing images for display on our Website, we always strive to produce the most realistic colours of the merchandises. However, different people may perceive different colours as different devices render colours differently. Such situations are not within our control and we will not be held responsible for purchases made with the wrong perception of colours.
Measurements
At AJI we follow standard UK sizing from UK6 to UK14. For selected products, we may be able to create UK sizes beyond UK6 to UK14. Some garments are not able to be adjusted to sizes beyond UK6 to UK14. Such instances are not within our control as it depends on the cut, fabric, style and fit of the garment. Some products are designed to have a loose, relaxed fit while others are more fitted. Despite our efforts to be as accurate as possible, the presence of discrepancies is still common. Thus, we cannot be held responsible for those discrepancies unless it is beyond the grace limit. For more information, please refer to our return & refund policy. For sizing information, please refer to the sizing section of the website.
Payment Method
- Credit / Debit / Mastercard / AMEX
- Apple Pay / Google Pay / ShopPay / Union Pay